Data Protection Policy

bubb88 Privacy Policy

Your personal information is fully protected at bubb88. We explain with complete transparency how we collect, use, and store your data.

Last Updated: January 2026

This Privacy Policy ("Policy") applies on behalf of the bubb88 platform ("we", "our", "platform"). When you use the bubb88 website, services, or applications, you are considered to have agreed to the terms of this Privacy Policy.

bubb88 believes that protecting the privacy of every user's personal information is our fundamental responsibility. We handle your data in as limited a scope as possible, for specific purposes, and through the highest security measures.

Please read this policy carefully. If you have any questions, contact our support team.

Section 1

What Information We Collect

1.1 Information You Provide Directly

When you register an account at bubb88, carry out transactions, or contact us, we may collect the following information:

  • Full name and date of birth
  • Email address and contact details
  • National ID or passport number (for verification)
  • Financial information — bKash, Nagad, Rocket, or Upay account numbers (for transactions)
  • User-created password (stored in encrypted form)

1.2 Automatically Collected Information

While you use the platform, some information may be collected automatically, including:

  • IP address and device identification information
  • Browser type and operating system
  • Platform activity logs (login times, game session data)
  • Information obtained from cookies and similar tracking technologies
  • Referral source and page navigation data
Section 2

Purpose of Using Information

bubb88 uses your information only for the following legitimate and transparent purposes. We never sell your information to third parties.

Account Management

Your identity information is used to create, verify, and securely maintain your account.

Financial Transaction Processing

Your payment information is used securely to complete deposits and withdrawals. The minimum deposit is ৳100 and the minimum withdrawal is ৳800.

Security and Fraud Prevention

To identify unauthorized access, account fraud, and suspicious activity, and to take preventive measures.

Customer Service

Information is used to resolve your complaints and issues, and to keep 24/7 live chat support running.

Service Improvement

Used to analyze platform performance and further enrich the user experience.

Promotional Communications

If you give consent, information about bonus offers and platform updates may be sent to you. You have the option to opt out at any time.

Section 3

Cookie Usage Policy

3.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. bubb88 uses the following types of cookies:

  • Essential Cookies: To ensure the basic functionality of the platform — login sessions, security tokens.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To collect platform usage statistics that help improve the service.

3.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may limit some platform features and may disrupt the login process.

Most modern browsers — Chrome, Firefox, Edge, Safari — offer detailed control options for cookie management. These can be managed from the browser's "Settings > Privacy" section.

Section 4

Data Storage and Security

4.1 Security Measures

bubb88 follows industry-standard security practices to keep your information safe. Our security framework includes:

  • SSL Encryption (SSL/TLS): All data transfers are protected by 256-bit encryption.
  • Password Hashing: Your password is never stored in plain text — strong cryptographic algorithms are used.
  • Two-Factor Authentication: The option to add an extra layer of security to your account.
  • Firewall and Intrusion Detection: Regular security monitoring measures.
  • Restricted Access Control: Only authorized staff have access to the information they need.

4.2 Data Retention Period

We retain your information only for as long as it is needed for legitimate purposes. The following policy is followed:

  • All information is retained while the account is active.
  • After account closure, some information may be retained for the period required to meet legal obligations.
  • A process exists to delete information upon user request, though some information may need to be retained as part of legal obligations.
  • Records of financial transactions are retained for a defined period.
Section 5

Sharing Information with Third Parties

bubb88 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in limited circumstances:

Payment Processors

Payment providers such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete a transaction. They operate under their own privacy policies.

Technology Providers

Game content providers (such as Pragmatic Play, Spribe, JILI, PG Soft) may receive limited session data for platform functionality.

Legal Authorities

In the case of court orders, government directives, or legal obligations, information may be provided in accordance with applicable law.

Analytics Services

Anonymous and aggregated statistics may be shared with third-party analytics services for the purpose of improving service quality.

Section 6

Your Rights

bubb88 users retain the following rights regarding their personal information:

  • Right to Access: You may request a copy of the information stored about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you may request that your information be deleted.
  • Right to Object to Processing: You may opt out of marketing communications.
  • Right to Data Portability: Where applicable, you may request your information in a structured format.
  • Right to Withdraw Consent: You may withdraw previously given consent at any time.

To exercise any of the above rights, contact us via our 24/7 live chat support or by email at [email protected].

Section 7

Protection of Minors' Information

Age Restriction

The bubb88 platform is for users aged 21 and above only. We do not intentionally collect any personal information from minors.

An age verification process is in place during registration. If it comes to our knowledge that a minor has created an account, that account and all associated information will be deleted immediately.

If you become aware that a minor is using our platform, please let us know right away.

Section 8

Policy Changes and Updates

8.1 Policy Revisions

bubb88 reserves the right to review and update this Privacy Policy from time to time. The policy may be revised based on service changes, technological developments, or legal requirements.

8.2 Notice of Changes

If significant changes are made to the Privacy Policy, we will notify users in the following ways:

  • A notification will be displayed on the platform.
  • Details of the changes will be sent to the registered email address.
  • The "Last Updated" date at the top of this page will change.

If you continue using the platform after the new policy takes effect, you will be considered to have agreed to the revised policy.

Section 9

Data Transfer and Storage Location

9.1 Data Storage

Your information is stored on secure servers. Regardless of where the servers are located, we always ensure the same high standard of security.

When working with international service providers, we enter into appropriate data protection agreements and require third parties to meet the necessary data protection standards.

Questions about data protection?

If you would like to know more about your personal information, your privacy rights, or any aspect of this policy, please get in touch. Our support team is available 24/7 to help in Bengali.

Support Hours

24/7

Live Chat — in Bengali