bubb88 Terms and Conditions

1. Definitions and General Provisions

The words and terms used in this document carry specific meanings and must be interpreted accordingly.

1.1 Definitions

• "Platform" means the bubb88 website (bubb88.lat) and all services, mobile versions, and applications connected to it.
• "User" or "Member" means any person registered on the platform.
• "Account" means a user's registered personal account.
• "Services" means all gaming activities available on the platform, including cricket betting, live casino, slot games, and fishing games.
• "Money" or "Balance" means the funds held in a user's account, measured in Bangladeshi Taka (BDT / ৳).
• "Bonus" means additional credits granted for promotional purposes, which are withdrawable subject to specific conditions.

1.2 Applicability

These terms and conditions apply to all services on the platform and must be read together with any additional policies or rules published by bubb88. Where a conflict arises between these Terms and any specific rules, the specific rules shall take precedence.

2. Eligibility and Registration

2.1 Age Requirement

To open an account and use the services on bubb88, you must be at least 21 years old. Use of this platform by minors is strictly prohibited. We may request identity documents or other supporting documents for age verification at any time.

2.2 Registration Requirements

When registering on the platform, you must provide accurate and complete information. The following conditions must be met to register:

• The applicant must be at least 21 years old.
• Correct name, date of birth, and contact details must be provided.
• A person may open only one account — creating multiple accounts is strictly prohibited.
• A valid and active mobile number or email address must be provided.
• You must agree to present any documents required to verify the information provided.

2.3 Registration on Behalf of a Third Party

No person may open or manage an account on behalf of another person. Every account must be operated in the account holder's own name and for their own benefit.

3. Account Management

3.1 Password and Security

It is your own responsibility to maintain the security of your account. Use a strong password and do not share your login details with anyone. If you believe that unauthorised access to your account has occurred, notify our support team immediately.

3.2 Updating Account Information

It is your responsibility to keep the information stored in your account accurate and up to date at all times. If your contact details change, you must update them on the platform.

• To change your name or date of birth, contact the support team and submit the required documents.
• To change your mobile number or email address, you must complete the verification process.
• Updating payment method details may require additional verification.

3.3 Single Account Policy

Each user may hold only one account. bubb88 reserves the right to close all accounts if multiple accounts are found belonging to the same person or family members. In such cases, any bonuses or winnings may be forfeited.

4. Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on bubb88 is ৳100 (one hundred taka). The following conditions apply to deposits:

• You must use a payment method registered in your own name only.
• Approved payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• The deposit amount will be calculated in Bangladeshi Taka (BDT).
• Deposited funds will be added to your account after the transaction has been successfully processed.
• Deposits made through a third party will not be accepted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800 (eight hundred taka). A successful withdrawal generally takes 30 minutes to 3 hours to process.

• The same payment method used for the deposit must be used for withdrawal.
• Full KYC verification must be completed before making a withdrawal.
• The specified wagering requirements must be met before withdrawing bonus funds.
• Withdrawal requests may be delayed for verification in cases of suspicious activity.
• bubb88 may request additional documents before processing a withdrawal if deemed necessary.

4.3 Refund Policy

Once a bet has been placed or you have participated in a game, that money cannot be refunded. However, if a transaction remains incomplete due to a technical error, you may contact the support team regarding that matter.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000; or depositing ৳42,000 or more will earn the maximum ৳20,000 bonus, giving a total balance of ৳62,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means the bonus amount must be multiplied by 15, and bets totalling that amount must be completed before the bonus funds become withdrawable.

• A specific time limit is set for completing the wagering requirements.
• Not all games may count equally towards the wagering requirements.
• The full bonus amount cannot be withdrawn before the wagering is completed.
• Bonuses will be cancelled in cases of multiple accounts or bonus abuse.

5.3 Other Promotions

Alongside the welcome bonus, bubb88 offers other promotions from time to time, such as VIP cashback, reload bonuses, and special event offers. Separate terms apply to each offer and are detailed on the promotions page.

5.4 VIP Program

bubb88 has four VIP tiers, each offering weekly cashback benefits:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.

It is possible to advance to a higher tier through regular play.

6. Betting and Gaming Rules

6.1 General Betting Rules

The following rules must be followed when placing bets or playing games on bubb88:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, the bet will not be counted and the funds will be returned.
• In cases of software errors, incorrect displays, or miscalculations, bubb88 reserves the right to determine the correct outcome.
• If a dispute arises over a game result, the game provider's server log will be considered final.

6.2 Special Cricket Betting Provisions

The following special rules apply to cricket betting:

• If a match is abandoned or suspended, bets are generally voided and stakes are returned.
• In live betting, if odds change, a confirmed bet will not be applied at the changed odds.
• If a result is determined by rain or the Duckworth-Lewis-Stern (DLS) method, bets will be settled according to the applicable rules.
• International betting rules will apply to all international matches, including BPL, IPL, T20, and ICC World Cup fixtures.

6.3 Strategy and Automation Prohibition

The use of any betting bots, automated software, artificial intelligence technology, or any other method to attempt to manipulate the system is strictly prohibited.

7. Prohibited Activities

The following activities are strictly prohibited on the bubb88 platform. Violating this provision will result in immediate account termination and may lead to legal action:

• Using the platform for money laundering or for the purpose of processing any illegal funds.
• Attempting to obtain bonus benefits by opening multiple accounts.
• Attempting to access another person's account or steal their information.
• Attempting to hack, modify, or manipulate the platform's software.
• Participating in collaborative betting or fixed matches.
• Registering using a false identity or fraudulent information.
• Using the platform's name or brand without authorisation.
• Harassing, threatening, or harmful behaviour towards other users.

8. Limitation of Liability

8.1 Nature of Service

bubb88 services are provided on an "as is" basis. No guarantee of any specific outcome or profit is given. The results of gaming and betting are entirely random, and users must remain aware of the risk of financial loss.

8.2 Technical Disruptions

bubb88 is not liable for any loss caused by internet connection issues, server outages, or other technical reasons. We reserve the right to temporarily suspend the service at any time for maintenance.

• No compensation will be provided for bets missed due to service disruptions.
• bubb88 is not responsible for issues with third-party networks or payment gateways.
• The user is solely responsible for device or software compatibility issues.

8.3 Third-Party Game Providers

The games available on the platform are developed by third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). bubb88 is not directly liable for any errors in their game software; however, we will always contact the relevant provider to protect users' interests.

9. Privacy & Data Protection

Protecting your personal information is our priority. Full details of how we collect, use, and store your information can be found on our Privacy Policy page.

9.1 Data Collection

For registration and service provision, we may collect the following information:

• Name, date of birth, mobile number, and address.
• Identity card or other verification documents.
• Transaction history and payment information.
• Device information, IP address, and browsing activity.

9.2 Data Usage

Collected information is used solely for providing services, identity verification, fraud prevention, and meeting legal obligations. Personal information is not sold to third parties.

10. Responsible Gaming

bubb88 believes in responsible gaming. We want our users to play for entertainment, and we want gaming to have no negative impact on their lives. For more information, visit our Responsible Gaming page.

10.1 Self-Control Tools

The following self-control tools are available for users:

• Set deposit limits — daily, weekly, or monthly.
• Take a temporary break — suspend your account for a set period.
• Permanent self-exclusion — stop using the platform for an indefinite period.
• Set betting limits.

10.2 Support

If you feel that gaming is getting out of your control, you can seek help through our 24/7 live chat support. We keep all conversations confidential.

11. Account Suspension & Closure

11.1 bubb88's Rights

bubb88 reserves the right to suspend or close any account at any time without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Providing false information or failing identity verification.
• Operating multiple accounts.
• Evidence of registration by a minor.
• Legal obligations or instructions from a regulatory authority.

11.2 Voluntary Account Closure

Any user may voluntarily close their account through the support team. Before closure, funds may be withdrawn from the available balance subject to meeting the applicable withdrawal conditions.

11.3 Appeal Process

If you wish to appeal an account closure decision, you may contact the support team via 24/7 live chat or email.

12. Changes to Terms

12.1 Right to Make Changes

bubb88 reserves the right to change these terms and conditions at any time. Users will be notified in a timely manner of any significant changes.

12.2 User Responsibility

It is the user's own responsibility to check this page regularly. Continued use of the platform after any changes will be considered acceptance of the revised terms.

12.3 Contact

If you have any questions or concerns about these terms and conditions, please contact our support team:

• 24/7 live chat (in Bengali) — available directly on the platform.
• Email: [email protected]